To the Editor, Mercury Newspaper, Hobart, Australia.
Whilst I feel for the CEO of Metro Tasmania (Letters, Saturday Jan 7th) about the wishing to protect the Metro service from those inclined to double dip discounts on their Greencard and thus no reasonable notification was provided before the Greencard changes, I cannot for the life of me understand why they didn’t get my email address from their database and mail me on the morning they reprogrammed their system.
Then again, this is a monopoly government subsidised travel company whose website is near in-navigable at the top-level, doesn’t offer reasonable transfer information for interstate visitors (or basic point and click routing of any sort for that matter), appears to fail the most basic Web Accessibility standards and doesn’t let their timetable information to be used in educational institutions to teach programming – and thus maybe overcome their own failings on website and mobile services. For the record, over the past year I made approaches to the Minister responsible for Metro and Education in person, via Twitter and Facebook suggesting a reasonably simple solution to these multiple issues (pro-tip: use the Creative Commons licenses for the data). The silence has been deafening. I can only presume senior management within Metro wish to be picked on.
With this in mind, I’m happier to pay less for this ‘service’ and give good bus drivers the occasional tip for a professional and courteous approach to their job.
Regards,
etc.







